One lady in particular, Chris, was Sofi's buddy from day 1, even when we didn't have an appointment, she would run up to her and they would love on each other. I really hate that people are saying that they have had a negative experience, because we love this place!
They are willing to squeeze in appointments at the last minute, the doctors patiently answer all questions and never seem to rush you out. Dr. Eisle and Dr. Paturi have a great demeanor with the dogs and our dog loves to see them. She has never once been scared to go to the vet, even after she was spayed.
Dog went to get his teeth cleaned and they murdered him.
We also had to put down our 15 year old Maltese last year and Dr. Paturi was amazing. He discussed all options, let us take our time with her, thoroughly explained the process, what would happen before, during and after. Unfortunately we could not afford to get her remains back from the crematorium (outside service provider), but a week later, we received a card with her tiny paw print in it signed by all of the Banfield employees and doctors.
They take great care of my animals and know then by name when walking in!
Wow...I hate to see these negative reviews because we love this place! We have taken our boxer to them ever since she was 9 weeks old and have received nothing but quality care for her. The Wellness Plan is NOT a rip off, but a HUGE money saver, especially when having your pet spayed/neutered, and any routine visits, etc. At the dog park, I have spoken to MANY pet owners who also use Banfield and swear by the Wellness Plan. Our puppy pulled a groin muscle and was in a lot of pain and couldn't walk, and we had to make multiple visits, and our plan covered almost everything. And the things it didn't cover were discounted. Our dog loves to go there and every time we go to Pet Smart, whether or not it's for an appointment, she goes to the counter and stands on the scale. :)
We have gone here since our 3 dogs were just puppies. Good care and I love the monthly care payment plan proving coverage through the year.
Ive never had a negative experience in the 7 years I've been taking my pets here! The doctors and staff are always so friendly and polite. The docs will call us with concerns during the exams and give us very useful tips and advice on which route would be best. They are all so knowledgeable as well. I definitely would recommend this vet! I also love the wellness plans offered. It's a great deal and it's less of a headache trying to guesstimate the costs of routine checkups and vaccines because it's all included! And for a few extra bucks per month you can add in heart worm prevention (6 month supply at a time) which I love since I tend to forget about it.
Banfield Pet Hospital is a US Veterinary Care based in Florissant, Illinois. Banfield Pet Hospital is located at 13927 New Halls Ferry Road, Florissant, MO 63033, USA.
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