Lisa Mason
Great fast service. Dyron had me in and out in minutes. Best customer service hands down!
I Highly recommend CPR cell phone repair.. If you need cell phone repair please go see this store in Florissant Mo.
I went to dyron at CPR and brought three phones I was trying to get onto one over the past several months. He figure it out how to take each of my phone data and transfer it all onto One phone! He's fixed and rebuilt other electronic devices of in the past. He has been very helpful and very knowledgeable. I would recommend CPR to anyone electronic devices!
I called in and they gave me an estimate about how much they thought my repair was going to be. It was expensive but I went up to the store and they noticed everything was working fine on my iphone 6s. Dyron the tech that checked my phone was so helpful and nice. Took the time to explain what he saw and sent me on my way. Turns out I didn’t even need anything fixed! Definitely recommend CPR.
I took my Iphone 7 in to have the screen replaced after shattering it. The rep quoted me a price of $140 and said that it would take about 3 hours, so I left it there. I picked it up that same afternoon. Later on that evening I realized that I could hear people talking during calls, but they couldn't hear me. I took it back the next morning, 10:30, and told the rep. He said that the speaker was probably misaligned or something and it would take him about 6 minutes to fix. Okay, minor issue no problem. I waited for about 15 minutes and the rep came back and said that the speaker got damaged, so he would have to get the part from another store. Slightly irritated at this point, I asked how long that would take, he said it should be ready around 2:30. I advised him of how inconvenient this was, especially since I had just paid $140 to have it fixed. He said well if you look on our website you will see that we actually charge $179. If he had quoted me that price, I would have gone somewhere else. I advised him that my time was valuable and something should be done to compensate me for my time, especially since it would be 4 times that I had to come up there. His suggestion was to refund my money and put the shattered screen back on my phone. But what about the damaged speaker? It was fine when I brought it here. I was very perturbed, left the phone there because I really needed it fixed. He did text a couple of hours later saying that he had the part. I went back a couple of hours after that, still had to wait about 15 minutes before it was ready. The experience wasn't totally bad because the phone was fixed, but customer service could be better and peoples time should be considered especially when its the stores fault, not the customers. I won't be going back, or recommending anyone.
Cpr Cell Phone Repair Florissant is a US Electronics Store based in Florissant, Illinois. Cpr Cell Phone Repair Florissant is located at 720 N Hwy 67, Florissant, MO 63031, USA.
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