I had a horrible experience with sprint customer service over the phone. I was ready to quit and go with Metro PC because I heard several good things about their customer service until I went into the store and worked with Keonna at the Dunn road and West Florissant location. Her patience and professionalism helped Sprint save this customer and others who I was ready to spread the word about my experiences with Sprint now I will only recommend family and friend to her at this location.
I was overpaid for tablet for 2 years and I went in the sprint store on west Florissant and Keonna Boykin and Reavon Galbreath assisted me with outstanding service explaining by monthly bill and helped me reduce my plan and assisted me getting a refund for the overcharges!!! I'm excited that we still have Customer Service Rep that enjoy and knowledge about their jobs
Omg I really enjoyed Mello's customer service she's super sweet and very caring she got me and new Samsung s8+ with accessories like otter box case gorilla glass screen protector and samsung fast charging dock all that's worth waaay more than what i spent i spend $380 the phone alone is like $800-$1000
Keonna is patient, friendly, and kind. She gave me a 100% and I truly let her know. It's been along time since I've had great customer service with sprint. Keonna is a keeper
Outstanding the young gentleman Chris helped me get my phone back on track,I appreciate his patience and professionalism Thank You Sprint.
Sprint Store is a US Electronics Store based in Florissant, Illinois. Sprint Store is located at 11200 W Florissant Ave, Florissant, MO 63033, USA.
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